Support
Support for complete peace of mind...
Sales Administration Support - Our dedicated sales administration department based in Rotherham ensure customer account information is accurate within DBC's database. This department can also provide product and financial statistics so that customers can monitor and control their business performance.
Buying Support - With our buyers working in close partnership with the leading food suppliers, customers can rest assured their local dbc branch can supply them with the products they require at competitive prices.
Telesales Support - Through regular contact with designated telesales operators a clear understanding of individual business requirements can be developed. Each telesales contact will organise a structured call schedule, offer product information, hold historical order information and recommend suitable new products.
Marketing Support - The marketing department produce comprehensive corporate literature, including the 'Larder' product guide published every 3 months, ensuring customers are constantly aware of new products and developments within the industry.
Supplier Support - Many of our suppliers will offer customer support ranging from advice, recipes, point of sale equipment and free product samples.
